When stepping off a long haul flight even if you’re only crossing two or three time zones jet lag can leave travellers tired and jaded. By the time you’ve collected your luggage, passed through immigration and travelled to the hotel passengers can naturally feel exhausted.
This is where first impressions of a hotel really count. The Lancaster understands that hospitality is about the essence of being looked after. That nothing is too much trouble; it’s about the personal touch. At the best hotel stays guests don’t have to ring staff because it’s already been thought of or organised.
This will certainly be the case if you chose to visit The Lancaster. When you first hop off a flight a speedy check-in, rapid luggage delivery, a piping hot shower and a fluffy dressing gown is the order of the day. Thanks to this excellent room service within minutes of arrival you are left totally relaxed and ready to absorb the breath-taking views of London’s Hyde Park from the superior room’s panoramic windows. High up on the 18th floor the room offers a cosy sanctuary from the bustling city streets below with outstanding views out across the bustling city below.
Compared to some of the city’s lavish five-star hotels, if luxury to you means state-of-the-art mod cons and fashionable interior design then you may be disappointed, however the meaning of true luxury can be measured by the type of service you receive and a home-away-from home for guests. There is a reason The Lancaster is the hotel of choice for guests visiting from the Middle East, clearly identified by the high number of Arabic guests staying in this notable hotel.
When you feel refreshed and ready to explore, The Lancaster is the ideal place to start, situated within easy walking distance of Paddington Station with the Heathrow Express transport link, whilst Oxford Street and Marble Arch are just a stone’s throw away, perfect for a spot of retail therapy at Selfridges.
Nipa Thai was is the hotel’s signature restaurant with a quaint view of the park from the tables on the mezzanine level. Head chef Sanguan Parr delivers a truly authentic Thai menu which is very reasonably priced. I would definitely recommend the Por Pia Tod for starter whilst the steamed seabass in garlic and lemongrass is a very palatable option for mains. I would strongly advise guests not to end their evening after dinner but to venture next door to the lounge where the bar staff are on hand to provide an excellent selection of signature cocktails including the famous, Appletini as you sink into a plush velvet sofa.
On the same floor as Nipa Thai are the recently refurbished conference rooms which can accommodate events up to 3,000 people. This highlights the hotels catering versatility. Whether it’s a hotel meal for two, a family bite at the Island Grill or a full wedding reception for 150 guests the hotel is able to meet any needs.
The Lancaster also boasts a state of the art equipped gym. The workout area is open 24/7 so whatever time you arrive at the hotel the facility is always at your disposal. And it’s this attitude which sums up the Lancaster, only the best customer service is what’s on offer.
In summary the Lancaster doesn’t try to be something it isn’t it focuses on what’s important in a hotel stay; excellent hospitality. Top quality service, knowledgeable and helpful staff aligned with strong food and beverage outlets make this location excellent value for money. We have known many 5-star hotels with less luxury hospitality than this property. So if its comfort, affordability and convenience you’re looking for, look no further than The Lancaster.